F.A.Q. - Soltex

F.A.Q.

1Why External Shading?
External Shading provides protection from the elements and harmful UV Rays, along with significantly decreasing the temperature inside the home and allowing for the use of outdoor rooms all-year round.

More time for you and your family in the great outdoors.
2What is the Soltex Warranty?
All workmanship and products provided by Soltex come with a 5 year warranty.
3Should I consider motorisation?
Everyone is different and has different needs and preferences. However, Soltex does recommend considering motorisation for the following reasons:

• A smart solution to simplify your life
• Motorisation makes the system easier to use and is low maintenance
• Convenience and peace of mind
• Motorisation provides full automation with optional sensors too
• Comfort and ease of use with a touch of a button
• Motor is quite and discreetly hidden (no unsightly handles, chains, ropes or pullies}
• Allows you to control your motorised blinds, awnings, and pergolas with a remote control or your smart phone
4How do I obtain measure and quote?
To obtain a measure and quote, all you have to do is contact Soltex using the contact form, or by calling 1300 SOLTEX.
Soltex will endeavour to contact you within 24hrs and ALL quotes are free!
5Who will install my shading system?
The Soltex team perform all installations themselves to the highest industry standards.
Soltex are fully licensed and insured and their workmanship comes with a 5 year warranty.
6What areas do you cover?
Soltex provides free measure and quotes to all metro areas.
Soltex can also accommodate to enquires in Regional WA
Soltex also caters to national enquires and has the capacity and relationships to service all of Australia.
7What colours are available?
Soltex have a wide variety of materials available for each product, with Dulux and Interpon powder-coated colours to match any external surface.
Refer to the product page or contact Soltex for more information.
8How much does a product cost?
Because each situation is unique and different there is no fixed cost on Soltex solutions, but they will tailor-make a solution to suit your individual needs and budget.
To obtain a measure and quote, all you have to do is contact Soltex using the contact form, or by calling 1300 SOLTEX.
Soltex will endeavour to contact you within 24hrs and ALL quotes are free!
9How long does it take from order to installation?
Most orders are ready within 3-4 weeks. However, larger and more customised orders may take longer, depending on requirements.
Updates are provided throughout the fabrication process.
10Where are the products made?
Soltex products are all proudly manufactured in Australia using Australian componentry.
The fabrics are sourced from Europe, USA and Australia - Only the best materials available in the world.
11How much wind can products handle?
Like most things, each product is rated differently. However, all products have been designed to tolerate high winds (some products more than others).
The solution we recommend for you will depend on your location, situation and individual needs Speak with a Soltex expert for a more in-depth explanation.
12I have an old awning, can it be repaired?
In most cases, repairs can be carried out. Soltex do however, recommend an inspection is carried out by one of their experts first.
If a replacement is necessary, Soltex can advise and assist.
13Do I need council / shire approval?
Whilst the majority of shade systems don’t need council approval, some do and, in these cases, Soltex will assist and guide you through the process to assist with successful council approval when installing larger retractable pergolas and framework.
Speak with one of Soltex’s consultants for further enquires and information.
14What sizes are available?
- Each product has a recommended size for optimum performance.
- Soltex do however cater to custom jobs which include large openings and unusual areas.
- Speak with our consultants for further enquires and information.
15Is there a showroom?
Yes. Soltex are located at 1/87 Hector Street West, Osborne Park.
Better yet, they also have a mobile showroom which comes to you!